FAQS
Questions we hear every day.
Clear answers about the claims process.
What happens after I submit an enquiry?
Our team reviews the information and contacts you if more details are required or to explain the next step.
Do you guarantee a claim will succeed?
No. Every matter depends on its own facts, evidence and applicable requirements.
Can I upload photos and PDFs?
Yes. The enquiry form supports image and PDF evidence subject to file limits.
Do you deal with housing disrepair?
Yes. We can assess enquiries involving unresolved repairs in council or housing-association properties.
Can I contact you on WhatsApp?
Yes. Our WhatsApp number is 07895 845077.